Legal

Privacy Policy

Effective date: 9 November 2026

1. Who we are

This website, vetotechnology.com (the "Website"), is operated by Veto Technology Ltd. (RC 9896955), No. 56 D'igbos Estate, Amachara, Umuahia, Abia State, Nigeria ("we", "us" or "our"). We are the data controller for the personal information described in this policy.

We respect your privacy and handle personal information in line with the Nigeria Data Protection Act, 2023 (the "NDPA") and other applicable law.

2. What this policy covers

This policy explains what personal information we collect when you visit the Website or contact us through it, why we use it, who we share it with, how long we keep it, and your rights.

It does not cover the VETO QUEST mobile apps. The apps process different information (such as your phone number, trip details and location while you use the service) and are covered by their own privacy policy, shown in the apps.

3. Information we collect

Information you give us

  • Contact form: your name, email address, the topic you choose and your message.
  • Email or WhatsApp: the details you include when you write to us, such as your name, email address or phone number, and the content of your message.

Information collected automatically

  • Technical information: when you visit, our hosting provider automatically processes standard technical data such as your IP address, browser type, device type, the pages requested and the date and time, to deliver the Website and protect it against attacks and abuse.

Cookies and analytics

The Website does not use advertising or tracking cookies, and we do not currently use analytics tools. If this changes, we will update this policy and, where required, ask for your consent first.

We do not knowingly collect sensitive personal information through the Website. Please do not send us such information, or passwords or payment card details, through the contact form.

4. How and why we use your information

PurposeInformation usedLawful basis (NDPA)
Responding to your enquiry, request or feedbackContact form, email or WhatsApp detailsYour consent, and steps you ask us to take before entering into an agreement
Keeping the Website secure and workingTechnical informationOur legitimate interest in protecting the Website and its users
Keeping records of our communications and handling complaintsYour messages and our repliesOur legitimate interests
Meeting legal obligations and defending legal claimsRelevant recordsLegal obligation; legitimate interests

We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

5. Who we share it with

We share personal information only where necessary, with:

  • Our contact-form provider (Web3Forms), which receives your form submission and forwards it to our email inbox;
  • Our website hosting and security provider (Cloudflare), which delivers the Website and processes technical information;
  • Our email provider, which stores the messages we send and receive;
  • WhatsApp (Meta), if you choose to contact us by WhatsApp;
  • Professional advisers, regulators, law enforcement or courts, where the law requires it or to protect our rights, our users or the public.

These providers process information under their own terms and privacy policies and, where they act on our behalf, only for the purposes we describe here.

6. Transfers outside Nigeria

Some of these providers store or process information on servers outside Nigeria. Where personal information is transferred outside Nigeria, we take the steps required by the NDPA to ensure an adequate level of protection, such as relying on the provider's contractual and security commitments.

7. How long we keep it

We keep enquiries and related correspondence for as long as needed to deal with them and for a reasonable period afterwards for record-keeping, normally 12 months after our last contact with you, unless a longer period is required by law or for a legal claim. Technical information is kept by our hosting provider for short periods for security purposes. When information is no longer needed, we delete it or make it anonymous.

8. How we protect it

We use appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS) to the Website, access to messages limited to staff who need it, and reputable service providers. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly on any security incident, including notifying the Nigeria Data Protection Commission and affected people where the law requires.

9. Your rights

Under the NDPA, you have the right to:

  • be informed about how we use your personal information;
  • ask for a copy of the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your information, or to restrict how we use it;
  • object to our use of your information based on our legitimate interests;
  • receive your information in a commonly used format and have it transferred to another organisation, where applicable;
  • withdraw your consent at any time, where we rely on consent (this does not affect what we did before you withdrew it).

To use any of these rights, contact us using the details below. We may need to confirm your identity before acting on your request, and we will respond within the time required by law.

If you are not satisfied with how we handle your information, you may also complain to the Nigeria Data Protection Commission (NDPC).

10. Children

The Website is intended for adults. We do not knowingly collect personal information from children under 18 through the Website. If you believe a child has sent us personal information, please contact us and we will delete it.

11. Links to other websites

The Website may link to other websites and services, such as app stores and WhatsApp. We are not responsible for their privacy practices, so please read their privacy policies.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its effective date. Where changes are significant, we will make this clear on the Website.

13. Contact us

For privacy questions or to exercise your rights:

Veto Technology Ltd.
No. 56 D'igbos Estate, Amachara, Umuahia, Abia State, Nigeria
Email: support@vetotechnology.com

Veto Technology Ltd. is appointing a Data Protection Officer. Until the appointment is announced on this page, privacy requests are handled through support@vetotechnology.com; please write "Data protection" in the subject line.